EXCHANGES & RETURNS

CONDITIONS FOR RETURNING AN ITEM

Any order placed on the store offers the possibility of returning one or more items for the following reasons:

  • If the article does not fit on the size (too small/too big, too tight…)
  • If the article does not meet your expectations

To do this, you must have a personal account, be connected and go to user MY ACCOUNTin the section ORDERS then make a REFUND.

Once your request is made, our team will validate or refuse the return and you will be notified by email.

Please note that items that have been worn, washed or damaged cannot be returned or exchanged.

If this one is validated, a return voucher will be generated and sent by e-mail. Simply return the item(s) that you do not like.

It is imperative that the items retain their original labels.

Returns outside France are at your expense.

Upon receipt at the workshop, the team will proceed to a complete verification and refund of the item(s). You will receive the amount directly on your bank account within 24 to 48 hours!

We reserve the right to refuse the refund if we notice any use (traces and/or odours of deodorant, sweat, make-up…).

RETURNS ARE VALID FOR 30 DAYS FROM THE DATE OF PURCHASE

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