FAQ

You can pay by:

• Bank card, Visa, Mastercard, American Express
• Paypal
• Apple Pay
• JUST Pay Now
• iDeal
• Bancontact
• Klarna Pay Later / Klarna Slice It
• e-Gift Card

All payment information is transmitted SSL-encoded and processed by our partner Mollie's payment module to protect your card information and ensure that it cannot be used by others.

We invite you to contact us via online chat or by using our contact form.

We invite you to contact us via online chat or by using our contact form.

Gift cards are valid for 6 months (183 days) from the date of purchase.

To refer your friends, you must:

1. The referrer must share their affiliate link (click here to find your link)
2. The referral must click on the link and will be redirected to the homepage
3. An email confirmation popup will appear at the bottom right. The godchild must confirm his email address.
4. Once the email address has been confirmed, the godchild can create his account, log in and benefit from his reduction.
5. The godfathers/godchildren can find their discount code in the "Reward" tab at the bottom right or by clicking here.

The referrer can see the referral status of his clients here.

Depending on the delivery service chosen, delivery times vary between 1 to 5 working days.

We work with several shipping services depending on the country of delivery.

• Mondial Relay
• Colissimo
• DHL

When your order is complete and ready to be shipped, you will receive an email with the tracking number. Do not hesitate to check your spam.

If you do not receive an update, we invite you to contact us via the online chat or by using the contact form.

If your package is returned to us, a reshipment is possible at an additional cost at your expense.

For all questions relating to the general conditions of sale, please refer to the carrier chosen.

We invite you to contact us via online chat or by using our contact form.

Algeria, Germany, Andorra, Australia, Austria, Belgium, Bulgaria, Canada, China, Cyprus, South Korea, Croatia, Denmark, Spain, Estonia, United States (USA), Finland, France, Greece, Guadeloupe, French Guyana, Hong Kong, Hungary, India, Ireland, Iceland, Italy, Japan, Reunion, Latvia, Lithuania, Luxembourg, Malta, Morocco, Martinique, Mayotte, Monaco, Norway, Netherlands, Poland, Portugal, Romania, Kingdom -United (UK), Russia, Czech Republic, Serbia, Singapore, Slovakia, Slovenia, Switzerland, Sweden, Tunisia, Turkey.

Any order placed on the store offers the possibility, within 30 days, of returning one or more articles for the following reasons:
• If the article is not suitable for the size (too small/too large, too tight…)
• If the item does not meet your expectations
• If the item is defective

For more information, please refer to our section "EXCHANGE & RETURN CONDITIONS"

We understand that sometimes a product does not meet your expectations or the size does not fit you. That's why we accept returns and exchanges within 30 days of the purchase date. However, fees may apply depending on the reason for your return or exchange.