1. REGISTER
Getting started couldn't be simpler. All you have to do is create an account to start enjoying the benefits of the rewards program.
2. COLLECT POINTS
Each euro spent is worth 1 point. To earn extra points for free, you can perform the actions listed below.
3. ENJOY!
Redeem your points for discounts when ordering or accumulate them to get more interesting ones. Level up and get other exclusive perks!
WHY JOIN THE PROGRAM?
We believe that loyalty should be recognized and promoted.
That's why we thought of this program to thank all the people who help us build UNCHAINED ; through your feedback on our products and our exchanges on the competition stands.
Become a member, earn points and benefit from numerous rewards.
Your loyalty is our greatest victory . #UNCHAINED NATION
MEMBER
- Accès anticipé (nouvelles collections, offres, ...)
- Multiplicateur de points : x1
EXCLUSIVE
- Accès anticipé (nouvelles collections, offres, ...)
- Multiplicateur de points : x1
- Réductions exclusives sur nos évènements (stands, compétitions, ...)
- 10€ de réduction sur votre prochaine commande
VIP
- Accès anticipé (nouvelles collections, offres, ...)
- Multiplicateur de points : x1.5
- Réductions exclusives sur nos évènements (stands, compétitions, ...)
- 20€ de réduction sur votre prochaine commande
AMBASSADOR
- Accès anticipé (nouvelles collections, offres, ...)
- Multiplicateur de points : x2
- Réductions exclusives sur nos évènements (stands, compétitions, ...)
- 30€ de réduction sur votre prochaine commande
- Livraison offerte sans minimum d'achat
FREQUENTLY ASKED QUESTIONS
Find all the questions/answers concerning our loyalty program
How does the loyalty program work?
Every time you make a purchase, you earn loyalty points which you can then redeem for exclusive rewards. The more you buy, the more points you earn, and the better the rewards. You can also earn points by performing other actions, such as following us on social networks, sharing our products on networks, or subscribing to our newsletter.
How to join the loyalty program?
To join our program, simply register on our website and start earning points as soon as you register. You can then view your points balance and choose the rewards that interest you the most. We are delighted to offer you this loyalty program as a thank you for your continued trust and support.
What levels are available?
Our loyalty program has 4 different levels depending on the points accumulated:
- MEMBER: from 0 to 349 points
- EXCLUSIVE: from 350 to 649 points
- VIP: from 650 to 949 points
- AMBASSADOR: +950 points
How do I maintain my current level?
To maintain your level and/or your points, you must make a purchase within 6 months of your last earning.
How long are my points valid?
Your points are valid for 6 months (183 days) from the last win.
How long are my rewards valid?
Rewards have no expiration date. You can find them at any time in your Rewards space
Is it possible to merge accounts?
No, it is not possible to merge several accounts. Each member can only have one account.
What happens to my points if I return a product?
If you return an item, the points generated by this item will be automatically withdrawn.
